PERSONALIZED SHOPPING
Make every recommendation matter.
Personalized shopping becomes more useful when recommendations reflect what customers actually want — not just what they happen to click.
THE CHALLENGE
Not every shopper
wants the same thing.
Two customers can look at the same product and want completely different things from it. Their preferences, context, and reasons for shopping can change what makes a recommendation relevant.
THE SOLVÈRE APPROACH
Personalize around the conversation.
Solvère uses the conversation itself as a source of context. What customers ask, describe, prefer, and hesitate about can help shape a more relevant shopping experience.
Instead of treating every shopper the same, Solvère can adapt recommendations around intent, preferences, occasion, and buying context.
Listen
Understand the preferences, needs, and context customers reveal during the conversation.
Personalize
Use those signals to make product recommendations more relevant to the individual shopper.
Refine
Adjust the direction of the conversation as the customer reveals more about what they want.
PERSONALIZATION IN PRACTICE
Make recommendations
feel more personal.
Personalization becomes more useful when it reflects what the shopper shares throughout the conversation — not just what they clicked.
Preferences
Style, occasion, fit, budget, and other preferences the shopper shares.
Context
Understand why the customer is shopping and what they're trying to find.
Conversation signals
Use what customers like, dislike, ask about, or hesitate over to make the next recommendation more relevant.
Complementary choices
Use what the shopper is already considering to guide relevant next recommendations.
Solvère recommends relevant products.
Solvère can continue from that choice and refine the next recommendation.
THE BENEFIT
Make every recommendation
feel more relevant.
More relevant suggestions
Move beyond one-size-fits-all recommendations by using the customer's own preferences and context.
Recommendations with context
Give shoppers recommendations shaped by what they're looking for, rather than treating every interaction the same.
Smarter shopping journeys
Help customers move from browsing to choosing with recommendations that evolve throughout the conversation.
SEE SOLVÈRE IN ACTION
Make shopping feel
more personal.
See how Solvère can turn customer conversations into personalized shopping experiences for your brand.